CUSTOMER SATISFACTION SURVEY
An asterisk * indicates a required field.
 

Thank you for taking the time to complete our survey.  In appreciation, you will be entered in a quarterly drawing for a $50 gift certificate to the restaurant of your choice. 

*Only entries from current A+ Imaging Systems customers will be accepted.

Device #*

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Company Name*

Your Name*
Phone  Number*
Email Address
Address*

Address Line 2

City*
State*

Zip*

  
We want to ensure that we are "making the grade" with your organization. 
Please grade us in the following areas using "A", "B","C", "D" or "F"ailing.
 

1. When you call in for service how would grade the the courtesy of the representative handling your call?

2. When you order supplies, how would you grade the timely delivery and accuracy of your order?
3.  When you call in for service, how would you grade the promptness of the technician's response?
4.  How would you grade the technician's ability to communicate in a courteous and professional manner?
5.  Overall, how would you grade your satisfaction level with the work performed by your technician?
6.  How would you rate your sales representative's courtesy, professionalism and product knowledge?
7.  How would you rate the accuracy and readability of your invoices?
8.  How would you rate your overall satisfaction with A+ Imaging Systems?
9.  Would you recommend A+ Imaging Systems to others?
10. Do you plan to purchase or lease any of the following in the next 12 months?
 Black and White CopierFax
 Color CopierNetwork Scanner
 Black and White PrinterElectronic Document Management/StorageSolution
 Color Printer  

Additional
Comments:

Your device tag is usually located on the front panel
of your copier, printer or fax machine.


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